Privacy Policy
What SNS collects, how it is used, how it is protected, and how to make a privacy request.
← Back to all policies1. Introduction
Sentinel Network Systems ("SNS", "we", "our", or "us") respects the privacy of clients, website visitors, and users of our services.
This Privacy Policy explains what information SNS may collect, how that information is used, how it is protected, and the choices individuals may have regarding their information.
By using SNS websites, services, or contacting SNS, you acknowledge this Privacy Policy.
2. Information We Collect
SNS may collect information necessary to operate our business, communicate with clients, provide services, and maintain security.
Contact Information
- Name
- Email address
- Phone number
- Business or organization name
- Preferred communication method
Project Information
SNS may collect information related to requested services, including:
- Project requirements
- Website information
- Technical requirements
- Business goals
- Files and documents provided by the client
- Images, logos, and other project materials
Account and Access Information
When necessary to provide services, SNS may receive:
- Hosting access
- Domain access
- Database access
- Software platform access
- Other technical account information
Clients should provide access only when necessary and maintain proper account security.
Technical Information
SNS websites and services may collect limited technical information, including:
- IP address
- Browser information
- Device information
- Website activity information
- Error logs
- Security-related information
3. How We Use Information
SNS may use collected information to:
- Respond to inquiries
- Create quotes and proposals
- Provide requested services
- Build and maintain projects
- Provide technical support
- Process payments
- Maintain client records
- Improve services
- Protect against fraud and abuse
- Maintain system security
- Meet legal or business obligations
SNS only uses information for legitimate business purposes.
4. Client Project Information
During development or support services, clients may provide SNS with information needed to complete a project, including website content, business information, credentials, files, documentation, and technical details.
SNS uses this information only for providing the requested services.
Clients are responsible for ensuring they have proper rights and authorization for information provided to SNS.
5. Account Security and Credentials
SNS may require access to third-party accounts to complete services.
Clients should:
- Use strong passwords.
- Enable two-factor authentication (2FA) where available.
- Avoid sharing passwords through insecure methods.
- Remove unnecessary access after project completion.
SNS takes reasonable security precautions but cannot guarantee complete security of any internet-connected system.
6. Payment Information
SNS may use third-party payment processors to process payments.
SNS does not store complete payment card information.
Payment providers handle payment information according to their own privacy policies and security practices.
7. Third-Party Services
SNS may use third-party services to provide and improve services, such as hosting providers, domain providers, database providers, payment processors, email providers, analytics services, and security services.
These providers may collect or process information according to their own policies.
SNS is not responsible for third-party privacy practices.
8. Information Sharing
SNS does not sell personal information.
SNS may share information only when necessary for providing services, using required third-party providers, processing payments, maintaining security, or complying with legal requirements.
SNS does not share client information for unrelated marketing purposes.
9. Data Storage and Retention
SNS retains information only as long as reasonably necessary for providing services, maintaining business records, supporting clients, security purposes, accounting requirements, and legal obligations.
When information is no longer needed, SNS may securely delete or archive it.
11. Data Protection
SNS uses reasonable safeguards to protect information, including access controls, password protection, account security practices, limited access to client information, and security monitoring where applicable.
However, no online system can guarantee complete protection from every possible threat.
12. Client Responsibilities
Clients are responsible for protecting their account credentials, maintaining backups of client-owned data, providing accurate information, and maintaining appropriate permissions for supplied materials.
SNS is not responsible for security issues caused by client actions, compromised accounts, or third-party services.
13. Children's Privacy
SNS services are not intended to knowingly collect personal information from children without appropriate authorization.
If SNS becomes aware of improperly collected information, reasonable steps may be taken to remove it.
14. Privacy Requests
Individuals may contact SNS regarding privacy questions or requests involving their information, including asking what information is stored, requesting corrections, requesting deletion where applicable, and asking questions about data handling.
Requests will be reviewed based on applicable requirements and business needs.
15. Policy Updates
SNS may update this Privacy Policy from time to time.
Updated versions will include a revised effective date.
The most current version will apply to future services and interactions.
16. Contact
Privacy questions should be directed to Sentinel Network Systems through official business communication channels.
Website: https://sentinelnetworksystems.com